Resurs - Notice history

All systems operational

Checkout - Operational

Credit Cards - Operational

Merchant API - Operational

Merchant Portal - Operational

Merchant Reporting - Operational

Onlinebank - Operational

Resurs App - Operational

Resurs Website - Operational

Telephony - Operational

Butiksredovisning - Operational

eSKAT - Operational

Retail Finance Finland - Operational

Inspire - Operational

MitID - Operational

eID - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Credit Applications - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 100.0%Jan 2026 · 100.0%

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Nov 2025
Dec 2025
Jan 2026

Notice history

Jan 2026

eSKAT issues
  • Resolved
    Resolved

    The incident affecting eSKAT has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    Investigating

    We are currently investigating this We are currently experiencing degraded performance with eSKAT. Our vendor has problem from their side and this means that applications in Denmark are currently affected. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

     

    Regards, Resurs Bank ITincident.

eSKAT down
  • Resolved
    Resolved

    The incident affecting eSKAT has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with eSKAT. Our vendor has problem from their side and this means that applications in Denmark are currently affected. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

MitID
  • Resolved
    Resolved

    The incident affecting MitID has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with MitID. We are working on resolving the incident as soon as possible. This affects customers in Denmark. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Eskat
  • Resolved
    Resolved

    The incident affecting eSkat has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with Eskat. Our vendor has problem from their side and this means that applications in Denmark are currently affected. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Dec 2025

BankID
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are currently experiencing problems with BankID usage. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Onlinebank down
  • Resolved
    Resolved

    The incident affecting Onlinebank and App has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with Onlinebank and App. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Onlinebank down
  • Resolved
    Resolved

    The incident affecting Onlinebank in Denmark has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with Onlinebank in Denmark. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Telephony
  • Resolved
    Resolved

    The incident affecting telephony has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with Telephony. We are working on resolving the incident as soon as possible. You can still reach us through e-mail and chat. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

     

Applications
  • Resolved
    Resolved

    The incident affecting Danish Loan & Credit Applications has now been resolved.
    If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+46 42 38 20 15).

     

    Reference: INC0097643

     

    We apologize for any inconvenience this may have caused.


    Regards,
    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with Loan & Credit applications in Denmark. We are working on resolving the incident as soon as possible.

     

    We apologize for any inconvenience this may cause. Regards, Resurs Bank IT

Nov 2025

SMS service
  • Resolved
    Resolved

    The incident affecting INC0096267 has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15).

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with our SMS service. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Nov 2025 to Jan 2026

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