Resurs - Notice history

All systems operational

Checkout - Operational

Credit Cards - Operational

Merchant API - Operational

Merchant Portal - Operational

Merchant Reporting - Operational

Onlinebank - Operational

Resurs App - Operational

Resurs Website - Operational

Telephony - Operational

Butiksredovisning - Operational

eSKAT - Operational

Retail Finance Finland - Operational

Inspire - Operational

MitID - Operational

eID - Operational

Credit Applications - Operational

Network - Operational

BankID - Norway - Operational

Consumer loan - Operational

Skatteetaten Norway - Operational

Notice history

View current status

Jul 2026

No notices reported this month

Jun 2026

Multiple Services
ResolvedMajor outage29 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting multiple services has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with multiple services. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Issues with Credit applications
ResolvedPartial outage37 hours 21 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting credit and loan applications, and payments, in Norway has now been resolved. If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+4642 38 20 15).

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Monitoring
    UTC
    Monitoring

    We implemented a fix regarding the credit applications and payments, and are currently monitoring. We are still experiencing issues with the loan applications.

  • Identified
    UTC
    Identified

    An external vendor is currently experiencing technical issues, which may affect payments and credit applications in Norway. We apologize for any inconvenience this may cause.

    Kind regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    An external vendor is currently experiencing technical issues, which may affect payments and credit applications in Norway. We apologize for any inconvenience this may cause.

    Kind regards,

    Resurs Bank IT

Issues with Credit applications
ResolvedPartial outage1 hour 59 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    An external vendor is currently experiencing technical issues, which may affect payments and credit applications in Norway. We apologize for any inconvenience this may cause.

    Kind regards,

    Resurs Bank IT

Loan and credit applications
ResolvedPartial outage1 hour 12 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting Loan and Credit applications has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Loan and Credit applications. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Issues with loan and credit applications
ResolvedMajor outage28 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting loan and credit applications has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with loan and credit applications in Denmark, Norway and Finland. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

May 2026

Card issues
ResolvedPartial outage4 hours 47 minutes
  • Resolved
    UTC
    Resolved

    The Nets-incident affecting debiting national cards has been resolved.

    Regards, Resurs Bank IT

  • Monitoring
    UTC
    Monitoring

    Nets have identified the issue and applied a fix. We are now closely monitoring system performance.

    We apologize for any inconvenience this may have caused.

    Regards, Resurs Bank IT

  • Investigating
    UTC
    Investigating

    Nets are currently experiencing network issues that may affect card transactions. We are working on resolving the incident as soon as possible.

    Regards, Resurs Bank IT

Telephony Issues
ResolvedMajor outage1 hour 1 minute
  • Resolved
    UTC
    Resolved

    The incident affecting telephony has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with our telephony services. We are working to resolve the incident as quickly as possible. We apologize for any inconvenience this may cause.

    Regards,
    Resurs Bank IT

Telephone issues
ResolvedMajor outage25 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting telephony has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with our telephony services. We are working to resolve the incident as quickly as possible. We apologize for any inconvenience this may cause.

    Regards,
    Resurs Bank IT

     

Login issues
ResolvedMajor outage1 hour 18 minutes
  • Resolved
    UTC
    Resolved

    The incident affecting Signicat has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    Signicat is currently experiencing technical issues, which may affect access to our services in Finland and Norway. We apologize for any inconvenience this may cause.

    Kind regards,

    Resurs Bank IT

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