Resurs - Notice history

All systems operational

Checkout - Operational

Credit Cards - Operational

Merchant API - Operational

Merchant Portal - Operational

Merchant Reporting - Operational

Onlinebank - Operational

Resurs App - Operational

Resurs Website - Operational

Telephony - Operational

Butiksredovisning - Operational

eSKAT - Operational

Retail Finance Finland - Operational

Inspire - Operational

MitID - Operational

eID - Operational

Credit Applications - Operational

Network - Operational

BankID - Norway - Operational

100% - uptime
Dec 2025 · 100.0%Jan 2026 · 100.0%Feb · 100.0%

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Dec 2025
Jan 2026
Feb 2026

Consumer loan - Operational

Notice history

Feb 2026

Multiple services
  • Resolved
    UTC
    Resolved

    The incident affecting multiple services has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with multiple services. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

MitID down
  • Resolved
    UTC
    Resolved

    The incident affecting MitID has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    MitID is currently experiencing issues. We are monitoring the incident. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Multiple services
  • Resolved
    UTC
    Resolved

    The incident affecting multiple services has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Monitoring
    UTC
    Monitoring

    We have identified the issue and applied a fix. We are now closely monitoring system performance while we work on a permanent resolution.

    Reference: INC0100555

    We apologize for any inconvenience this may have caused.

    Regards, Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with multiple services. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Onlinebank login issues
  • Resolved
    UTC
    Resolved

    The incident affecting Onlinebank has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Update
    UTC
    Update

    We are currently experiencing login issues with Onlinebank. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT


  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Onlinebank. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Telephony issues
  • Resolved
    UTC
    Resolved

    The incident affecting telephony has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing technical issues with our telephony operator, which are affecting customers in Norway, Denmark, and Finland.

     

    Our teams are actively working together with the supplier to resolve the issue as quickly as possible.

     

    Please note that our chat service remains fully operational and can be used as usual during this time.

     

    We apologize for the inconvenience and appreciate your patience.

    Kind regards,
    Resurs Bank IT

Jan 2026

eSKAT issues
  • Resolved
    UTC
    Resolved

    The incident affecting eSKAT has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently investigating this We are currently experiencing degraded performance with eSKAT. Our vendor has problem from their side and this means that applications in Denmark are currently affected. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

     

    Regards, Resurs Bank ITincident.

eSKAT down
  • Resolved
    UTC
    Resolved

    The incident affecting eSKAT has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with eSKAT. Our vendor has problem from their side and this means that applications in Denmark are currently affected. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

MitID
  • Resolved
    UTC
    Resolved

    The incident affecting MitID has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with MitID. We are working on resolving the incident as soon as possible. This affects customers in Denmark. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Eskat
  • Resolved
    UTC
    Resolved

    The incident affecting eSkat has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Eskat. Our vendor has problem from their side and this means that applications in Denmark are currently affected. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Dec 2025

BankID
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We are currently experiencing problems with BankID usage. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Onlinebank down
  • Resolved
    UTC
    Resolved

    The incident affecting Onlinebank and App has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Onlinebank and App. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Onlinebank down
  • Resolved
    UTC
    Resolved

    The incident affecting Onlinebank in Denmark has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Onlinebank in Denmark. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

Telephony
  • Resolved
    UTC
    Resolved

    The incident affecting telephony has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Telephony. We are working on resolving the incident as soon as possible. You can still reach us through e-mail and chat. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT

     

Applications
  • Resolved
    UTC
    Resolved

    The incident affecting Danish Loan & Credit Applications has now been resolved.
    If you still experience any issues due to this incident, don’t hesitate to contact Service Desk (+46 42 38 20 15).

     

    Reference: INC0097643

     

    We apologize for any inconvenience this may have caused.


    Regards,
    Resurs Bank IT

  • Investigating
    UTC
    Investigating

    We are currently experiencing issues with Loan & Credit applications in Denmark. We are working on resolving the incident as soon as possible.

     

    We apologize for any inconvenience this may cause. Regards, Resurs Bank IT

Dec 2025 to Feb 2026

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