Resurs - Multiple services – Incident details

All systems operational

Multiple services

Resolved
Major outage
Started 3 months agoLasted about 1 hour

Affected

Merchant API

Major outage from 8:48 AM to 9:38 AM, Partial outage from 9:38 AM to 9:43 AM

Merchant Portal

Operational from 8:48 AM to 9:38 AM, Partial outage from 9:38 AM to 9:43 AM

Updates
  • Resolved
    Resolved

    The incident affecting multiple services has now been resolved.

    We apologize for any inconvenience this may have caused.

    Regards,

    Resurs Bank IT

  • Monitoring
    Monitoring

    We have identified the issue and applied a fix. We are now closely monitoring system performance while we work on a permanent resolution.

    Reference: INC0100555

    We apologize for any inconvenience this may have caused.

    Regards, Resurs Bank IT

  • Investigating
    Investigating

    We are currently experiencing issues with multiple services. We are working on resolving the incident as soon as possible. We apologize for any inconvenience this may cause.

    Regards, Resurs Bank IT