Resurs - Credit and Loan applications in Norway – Incident details

The incident affecting Norwegian credit application processing related to Skatteetaten and associated external services has now been resolved.

We apologize for any inconvenience this may have caused.

Regards,

Resurs Bank IT

We continue to monitor the disruption affecting Norwegian credit application processing related to Skatteetaten and associated external services.

Approval rates remain healthy and application processing is currently stable. The incident remains closed while we continue close monitoring of approval rates, application flows, and external dependencies.

We will continue monitoring throughout the day and provide further updates if the situation changes.

Reference: INC0113764

Regards,

Resurs Bank IT

We continue to monitor the disruption affecting Norwegian credit application processing related to Skatteetaten and associated external services.

Approval rates remain healthy and application processing is currently stable. The incident remains closed while we continue close monitoring of approval rates, application flows, and external dependencies.

We will continue monitoring throughout the day and provide further updates if the situation changes.

Reference: INC0113764

Regards,

Resurs Bank IT

We continue to monitor the disruption affecting Norwegian credit application processing related to Skatteetaten and associated external services.

Since our previous update, application processing and approval rates have continued to improve. Current approval rates are within healthy levels, and we are seeing stable performance across the affected flows.

While the situation has improved significantly, we will continue to monitor the service very closely to ensure stability is maintained as external dependencies continue their recovery.

Our teams remain engaged together with relevant suppliers and stakeholders and will continue to track approval rates, application processing, and service performance.

We will provide another update before 09:00 CEST tomorrow morning.

Reference: INC0113764

Regards,
Resurs Bank IT

We continue to monitor the disruption affecting Norwegian credit application processing related to Skatteetaten and associated external services.

Since our previous update, we have observed some minor improvements in processing performance. However, the service remains degraded, and customers may still experience delays or intermittent issues.

Our teams continue to work closely with relevant suppliers and stakeholders while monitoring the situation.

We will provide further updates as soon as additional information becomes available.

Reference: INC0113764

We apologize for any inconvenience this may have caused.

Regards,
Resurs Bank IT

We continue to monitor the disruption affecting Norwegian credit application processing related to Skatteetaten and associated external services.

There is no new information to share at this time. The external service disruption remains ongoing, and our teams continue to monitor the situation closely together with relevant suppliers and stakeholders throughout the day.

We will provide further updates as soon as additional information becomes available.

Reference: INC0113764

We apologize for any inconvenience this may have caused.

Regards,
Resurs Bank IT

We continue to monitor the disruption affecting Norwegian credit application processing related to Skatteetaten and associated external services.

There is no new information to share at this time. The underlying external service disruption remains ongoing, and while some recovery has been observed during the day, stability has not yet been fully confirmed.

Our teams continue to work closely with relevant suppliers and stakeholders to monitor the situation and assess any remaining impact.

The next update is planned for approximately 09:00 CET on 25 August 2026, or earlier should significant new information become available.

Reference: INC0113764

We apologize for any inconvenience this may have caused.

Regards,

Resurs Bank IT

We continue to monitor the disruption affecting Norwegian credit application processing related to Skatteetaten and associated external services.

There is no new information to share at this time. Performance remains improved compared to earlier today, although some customers may still experience delays or intermittent issues when submitting applications.

We remain in close dialogue with relevant stakeholders and will provide further updates as soon as additional information becomes available.

Reference: INC0113764

We apologize for any inconvenience this may have caused.

Regards, Resurs Bank IT

We have identified that the disruption affecting Norwegian credit application processing is related to an issue with Skatteetaten and associated external services.

We have observed improved performance compared to earlier today; however, some degradation remains and customers may continue to experience delays or intermittent issues when submitting applications.

We are actively monitoring the situation together with relevant stakeholders and will continue to provide updates as more information becomes available.

Reference: INC0113764

We apologize for any inconvenience this may have caused.

Regards, Resurs Bank IT